# A manual that shows and explains. > A QR code on the product opens its instruction manual in video, pictures and voice, in each person's language. Setup, maintenance, troubleshooting, after-sales. > https://jeli-qr.com/en/exemples/notices Household appliance, solar kit, motorbike, pump, tool, cleaning products, cosmetics, medicines, fertiliser: all everyday products, at home and outdoors. A QR code on the product or its packaging opens a JeliCard with the instruction manual in video, pictures and voice, in each person's language. And if you rent something out, the JeliCard explains to the renter how everything works. **Who it's for** : Manufacturers, Importers, Distributors, Installers, Repairers, Farm input suppliers, Cosmetics labs and brands, Anyone who rents something out: equipment, vehicles, machines, housing ## The problem: a manual nobody reads The paper manual is often long, in small print, in a foreign language, and it gets lost before the first breakdown. - **Foreign language** Many manuals are in English or Chinese, rarely in national languages. - **Too much text** A diagram and ten pages can't replace a demonstration. - **Manual lost** The box is thrown away with the manual inside; at the first breakdown, there's nothing left. - **Misuse** A badly installed appliance or a wrongly dosed product means a breakdown, an accident or an unhappy person. ## What the JeliCard can hold - **Get started — Setup** A short video of the installation and first use, step by step. - **Use — The right way to do it** Settings, doses, safety instructions, with a voice message for each language. - **Maintain — Making the product last** Cleaning, parts to replace, maintenance schedule. - **Rental — For the renter** How the rented machines and items work, rules of use, deposit, who to call if something goes wrong. - **Troubleshoot — If something goes wrong** The most common faults and how to fix them, in pictures. - **Contact — After-sales and warranty** Approved repairers, the after-sales number to tap and call, warranty terms, a link to the official PDF manual. ## What Jèli gives you - **Understood by everyone** The instruction manual can be heard in each person's language: one voice message per language. - **Show rather than write** A 30-second video explains better than ten pages. - **Never lost** The QR code is on the product: the manual is always at hand. - **Always up to date** A new instruction or a troubleshooting tip is added to the JeliCard, without reprinting. - **Fewer after-sales calls** Common questions find their answer on the JeliCard. - **Free and ad-free** The person who scans sees only your product, not a competitor's. ## Your JeliCards travel around the world A JeliCard is shared in one move: by text message, on social media, by email, on the internet, or simply by scanning the QR code from one phone to another. Your message travels across time and distance, and reaches every audience, here and elsewhere. ## What about Instagram, TikTok, WhatsApp? These tools are excellent, and you probably use them already. Jèli does not replace them: it does a different job. ### Instagram and TikTok — The networks that help people discover you - **Ideal for** showing your news in photos and videos, and reaching new audiences. - **Information** lives in a feed: new posts push the old ones down. - **Access** mostly needs the app and an account; the algorithm decides who sees what. - **Around it** other content and ads are shown too. ### WhatsApp — The messaging app that gets people talking - **Ideal for** everyday conversations, answering questions, running a group. - **Information** lives in a conversation: messages pile up and old ones are quickly lost. - **Access** means having your number or being in the group. - **Around it** are all the person's other conversations. ### Jèli — The reference page, in the right place - **Ideal for** information that must stay available, attached to an object, a poster or a place. - **Information** lives on a stable page: always in the same place, always up to date. - **Access** takes a simple scan, with no account and no app. - **Around it** no ads and no one else's content: only your message and your other JeliCards. There are plenty of tutorials on TikTok and tips in WhatsApp groups, but not always for your exact model, and not always correct. With Jèli, the QR code stuck on the product opens the official instruction manual for that model directly, approved by you. **It's not one or the other.** Put the links to your Instagram, TikTok and WhatsApp accounts in the text of your JeliCard, and share your JeliCard on your networks: each tool does what it does best. ## How to do it Start with your best-selling product. 1. **Identify** the most frequent questions and mistakes around your product. 2. **Film** short videos: installation, use, maintenance. 3. **Record** the instructions by voice, in the languages of the people who use your products. 4. **Create** one JeliCard per product model. 5. **Stick the QR code** on the product itself, not just on the box. 6. **Train** your sellers and installers to show it with every sale. 7. **Add** new faults and tips reported from the field. ## Obstacles, and how to get past them - **Not everyone has a smartphone** A relative, a seller or a community relay can scan and play it for them. The printed material still makes sense on its own. - **Costly data, weak network** Short voice messages, light images, no app to download: the JeliCard opens fast, even with little data. - **Few people know QR codes** Add the words “Scan to listen” and show the gesture once: after that, everyone knows how. - **Making videos is expensive** A phone is enough: simple, well-lit 30-second videos. - **Liability for mistakes** Have your technicians approve the content, and put the link to the official PDF manual on the JeliCard. - **The QR code gets damaged** Choose a tough sticker, placed away from wear and heat. ## Our tips - Place the QR code on the appliance, somewhere visible and durable. - Keep videos short and light for slow connections. - For hazardous products (fertilisers, pesticides, chemicals), put the safety instructions first. - Keep the paper manual for legal requirements, and put the link to its PDF version on the JeliCard. - Don't forget your business card: your name and a QR code that leads to all your activities. > The paper manual ends up in the bin with the box. The JeliCard stays stuck to the product, and it speaks. - [Let's talk about your project on WhatsApp](https://wa.me/33769457119?text=Hello%2C%20I'd%20like%20to%20create%20instruction%20manuals%20with%20J%C3%A8li.) - [Create a free JeliCard](https://jeli-qr.com/en#telecharger)